What To Do When Faced With Internship Challenges



Welcome Back! Today, I am going to give you a quick update on a recent challenge I faced with my internship, and how I overcame it. Before we get into it, I promise to not make this post as long as my last one! I hope that my tips and tricks will help anyone who is in need of some advice and showcase my problem solving skills that were recently put to the test.

As a Public Relations professional, my job is mainly to control the image of a company or person. Usually, I will do this through social media, blog posts, websites, media outreach and more. If you don't know by now, I'm working with Dynamo Metrics, and I'm building their social presence through Twitter and LinkedIn. If you'd like to check our their accounts, I will link them down below!

I love working for this company and this internship has been an amazing learning opportunity. I decided to share my truth about any struggles I've faced in order to help other interns out there who may also be facing issues. I feel like every experience that I've learned from is an experience worth sharing.

Issue #1: Setting Up My Initial Meeting

Before initially meeting with Dynamo, I thought that my partner and I were supposed to contact Dynamo together and set up a meeting where both of us could discuss the goals of the internship together. I waited to hear back from my partner before contacting Dynamo only to realize that she had already reached out, and we were expected to work separately. I immediately reached out to Dynamo's receptionist, Angey, in an attempt to set up an initial meeting. Five days later, I had followed up via email and called Nigel, but I had not yet gotten a response. Of course, I was panicking because my initial meeting was supposed to be set up by the next day.

I problem solved by quickly emailing Bud Gibson, who is overlooking the internship, and let him know that I had not yet received a response. Bud responded quickly to me and reached out to Dynamo as well. Within four minutes, I received a response from Dynamo, and I was able to set up my initial meeting for the next day.

Issue #2: Twitter

The next problem I faced was Dynamo's Twitter account being temporarily restricted. I initially asked for social media login information when I first started working with Dynamo, and I was initially just given LinkedIn login information. After meeting again, I had set up a social media content calendar and designed an initial blog post. I was ready to begin designing posts, so I asked for the Twitter information. I was given a link to their Tweet Deck, which is amazing for scheduling tweets. Unfortunately, I was not able to edit Dynamo's profile with the Tweet Deck link, and as soon as I realized this, I asked for the login information.

When I was given the information, Twitter temporarily restricted Dynamo's account because of unusual behavior. As soon as I realized that the public no longer had access to Dynamo's Twitter, I crafted an email to Nigel letting him know that the account owner needed to complete certain steps in order to unlock the account. Nigel made the necessary communications with the account owner, unlocked the account, and I am now able to post on Twitter again!

Overall, the biggest lesson that I hope you learn from my stories is that communication is key in solving issues. Once you figure out what the issue is, find the right people that can help you solve the issue. Without clear, concise communication, none of these issues would've been solved. That is all for today, I hope you guys enjoyed!

-Jess

Follow Me! 
Instagram.com/jessrobine
Twitter.com/_jesslynnn

Check Out My CDE Blog Posts! 
http://www.centerfordigitalengagement.org/2019/07/career-secrets-of-director-of-marketing.html
http://www.centerfordigitalengagement.org/2019/07/3-keys-to-career-success.html
http://www.centerfordigitalengagement.org/2019/07/3-lessons-to-live-life-on-brand.html
http://www.centerfordigitalengagement.org/2019/07/everything-you-need-to-know-about.html
http://www.centerfordigitalengagement.org/2019/06/how-to-have-successful-internship.html

Follow the CDE!
Twitter.com/DigitalEngager
Instagram.com/DigitalEngager
Facebook.com/CenterforDigitalEngagement

Check Out Dynamo's Social Media!
Twitter.com/DynamoMetrics
LinkedIn.com/company/dynamometrics

Comments

Post a Comment

Popular posts from this blog

2019 Updates - My Year So Far

Image
Welcome back!  Happy fourth of July, I hope you all had a great holiday! With life being as busy as it's been, it felt so nice to just celebrate, eat good food and relax for the rest of the day! If you don't know, the man standing to my left in the picture above is my boyfriend of five years, Jared. Every Fourth of July we go to Jared's uncle's house for a family party, and this turned out to be the last year that his uncle is hosting this party. We made sure to get pictures, and I am excited to see what next year holds! This whole year has absolutely flown by, especially the month of June. Where did June go? Was I even here for it? I don't remember it! I knew this year was going to be one of the busiest years when it started in January. Once January 1st came, everything began to change. If you would've asked me in December what this year would've looked like, I would've told you a completely different story. Isn't it funny how much life c
Read more

Google Analytics Individual Qualification

Image
Welcome! As one of the requirements of my current internship, they ask that we complete the Google Analytics Individual Qualification. One of Bud Gibson's (a clinic mentor) favorite things to say is, "Do the fail faster method" The test requires you to wait a week to retake the test if you fail it, and Bud suggests that the sooner we fail, the sooner we are able to take the test again and pass. Each week Bud checks in with us and makes sure we are making progress towards our certifications. I started the first week by watching hours of videos Google gives you to study before taking the test. This week, I was so excited to announce that I had passed with 64 out of 70 correct. You need an 80 percent to pass, and I got a 91 percent. It took me a few hours of studying, watching and re-watching the Google videos in order for me pass the test on my first try. I am so excited to have passed the test, and to add my Google Analytics certification to my resume! Stay tuned for m
Read more

Welcome!

Image
Welcome!  My name is Jess and this is my story. I am 24 years young, and a senior at Eastern Michigan University. I am majoring in Public relations and double minoring in Marketing and Communication. I am currently a Social Media Manager for the Center for Digital Engagement, and an intern through the Ann Arbor SPARK program working with Dynamo Metrics . I have wanted to start a blog for years, but the fear of failure always held me back. How did I end up starting a blog? My internship actually requested that we start a blog and post two times a week. For me, this was a blessing in disguise. I could've cried tears of joy because the time had finally come to begin a journey that I had always wanted to pursue.  People who know me well, know that I have always loved creative writing. I loved the way that the words are able to flow easily, and I never seemed to encounter writers block. I've always had a harder time writing extremely structured papers that leave no room fo
Read more